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Frequently Asked Questions
What is your Return Policy?
Due to the nature of this product, all sales are final. No returns or refunds will be accepted unless a customer received damaged or defective items.
Please notify us within 7 days of your order and if you believe you’ve received a damaged or defective item. Contact our customer service team at sarah@proprcare.co with your order number.
What materials is the mitt safe to use on?
Our cleaning mitt is designed for use on leather, suede, canvas, nylon, and most common footwear and accessory materials. Always test on a small, inconspicuous area first.
Are the mitts reusable?
Each mitt is designed for single use to ensure cleanliness, effectiveness, and convenience while on the go.
Can I travel with these?
Absolutely. Each mitt is individually wrapped and TSA-compliant, making it easy to keep one in your carry-on, tote, or gym bag.
Do the mitts have a scent?
Yes, they feature a subtle, clean scent of Bergamot Leather designed to leave your items feeling fresh without being overpowering.
How are you different from other cleaning wipes or sprays?
Our mitts combine form and function: an elevated, mess-free experience, premium materials, and a minimalist design that feels more like self-care than a chore.